Every week you don't show up online, a less-experienced surgeon gets the referral instead.
Operating Authority is the single team behind a surgeon's entire professional presence. Website. Blog. LinkedIn. Voice capture. Brand representation. We handle all of it so you never have to.
Working with surgeons in
Referrals are going to surgeons who are easier to find, not surgeons who are better at the work.
Your hospital bio makes you interchangeable
Patients compare you to two or three other surgeons before they call anyone. If all they find is a one-paragraph bio and a headshot on the same directory page as every other surgeon in your group, you look identical to colleagues with half your experience. The decision happens during that research. You are either distinct or you are one of several.
AI is deciding which surgeons get recommended
ChatGPT, Perplexity, and Google AI Overviews are answering patient questions about which surgeon to see, which approach to trust, and why one doctor might be a better fit than another. Those answers are assembled from what's been published. The surgeon who has been publishing consistently in their own voice is the one who shows up. The surgeon who hasn't is invisible to the system entirely.
A static website is a liability, not an asset
A website that hasn't been updated in a year tells patients and AI systems the same thing: this surgeon has nothing to say. If your blog is empty, your service pages are thin, and there is nothing for AI to cite, the site is working against you. It confirms the absence that a hospital bio already suggests.
The gap is widening every month
The surgeons who are getting chosen are the ones who have made it easy for patients and referrers to evaluate them before the first interaction. Every month you wait, colleagues with less experience and worse outcomes pull further ahead because they are easier to find, easier to understand, and easier to trust at a distance. Clinical excellence alone no longer closes that gap.
Want to see where you currently stand? We will show you exactly how you show up online today.
See How You Show UpPractice Leadership Sprint
Diagnosis before treatment. The Sprint is a standalone project where we research your market, map your competitive positioning, capture your voice, and produce sample content in it. You see the work before you commit to anything else.
If the fit is right, we move into a monthly retainer. If not, you keep every deliverable and owe nothing more. The Sprint exists so neither of us is guessing.
What the Sprint includes
- Market research and competitive positioning audit
- Unique positioning framework for your specialty
- Voice architecture from a real conversation with you
- 1-2 sample posts written in your voice
- Recommendations for next steps
Standalone project. No further obligation. Completed in 2-3 weeks.
Choose the depth that matches where you are.
Some surgeons need a foundation built from scratch. Others already have the basics and need the engine that makes it compound. All three tiers share the same team and the same methodology.
Presence
The baseline. Get a website that works, a blog that ranks, and a LinkedIn presence that gives patients something real to evaluate before the first call.
- Website build or audit and management of existing site
- Blog ghostwriting optimized for search and AI citations
- LinkedIn ghostwriting and engagement strategy
- Ongoing site management and AI search optimization
Voice
Where most surgeons start. Everything in Presence, plus the voice capture system that turns five-minute recordings into a compounding library of your clinical thinking. Month six sounds nothing like month one.
- Everything in Presence
- Voice capture system: questions, voice notes, transcription, and a compounding knowledge base
- Scaled content production from your IP library
- Content strategy calibrated to what AI search rewards
Legacy
For surgeons who are ready to turn their expertise into opportunities beyond patient care. We package your thinking, connect you with brands seeking advisors, and manage your professional reputation end to end.
- Everything in Voice
- Media kits and pitch decks
- Talk ghostwriting and idea packaging
- Brand outreach: advisory roles, KOL opportunities, speaking
- Full management toward your goals
| Service | Typical market rate |
|---|---|
| Custom medical website build | $15,000+ |
| Blog ghostwriting (4 posts/month, medical specialist) | $4,500/mo |
| LinkedIn ghostwriting (8-10 posts/month) | $4,000/mo |
| LinkedIn engagement strategy | $1,000/mo |
| SEO and AI search optimization | $2,000/mo |
| Website maintenance and updates | $750/mo |
| Total if hired separately | $12,250/mo + $15,000 build |
| Voice tier with Operating Authority | $5,500/mo + $5,000 build |
| You save | ~55% |
Voice capture and IP library building are unique to Operating Authority. No separate vendor offers this service because no one else has built the system.
Annual commitment: 15% off
Pay for 10 months, get 12. Annual retainers are paid upfront and save up to $15,300/year depending on tier. Most surgeons who complete the Sprint move to an annual plan.
Group practices: 10-15% off per surgeon
Two to three surgeons save 10% each. Four to five surgeons save 15% each. Six or more receive custom pricing. Each surgeon gets their own voice capture, positioning, and content.
Already have a website? Need something specific? Every engagement starts with a conversation about where you are and what makes sense.
Book a Fit-Check CallYou talk. We build. Everything compounds.
Every word we publish traces back to something you actually said. We extract from you. We do not generate from templates. That is why agencies fail and we don't.
We research your market before the first call
Your current presence, your competition, your positioning gaps. Mapped before we meet. The first conversation starts where the work already has. You see real findings about your specific market, not a generic pitch deck.
We define what you want to be known for
Your clinical philosophy. Your approach to complex cases. Your point of view on how care should be delivered. We document your voice architecture so everything we publish sounds like something you would actually say in a conversation with a colleague.
You talk for five minutes. We build from there.
Each week we send a targeted prompt. You record a voice note between cases, on a drive, whenever it fits. We handle transcription, drafting, publishing, site updates, and strategy. Your IP library grows with every recording, and the output gets sharper because we know more about how you think.
Ready to see how the process works for your specific market?
Book a Fit-Check CallWhat changes within 60 to 90 days
Patients arrive pre-sold
They have read your posts. They have seen your site. They chose you before they called. The appointment confirms a decision they already made. You stop competing on directory placement and start competing on the strength of your thinking.
AI recommends you by name
When a patient asks ChatGPT or Perplexity which surgeon to see for their condition, your name appears. Not because of an ad spend. Because you have published enough original thinking in your own voice that the system treats you as an authority worth citing.
Your reputation travels with you
Your website. Your IP library. Your LinkedIn presence. Every piece of it belongs to you, not your hospital, not your employer, not a contract. If your situation changes tomorrow, the reputation you have built goes wherever you go.
Questions worth asking before you commit.
Website builds are a one-time project fee starting at $5,000. Monthly retainers start at $3,500 for Presence, $5,500 for Voice, and $8,500 for Legacy. Annual commitments save 15%. Group practices with multiple surgeons receive additional discounts. Most surgeons recoup their investment with a single additional patient referral.
Monthly retainers require 30 days notice to cancel. We do not hold surgeons who are not getting value. Annual commitments receive 15% off but are paid upfront. The Practice Leadership Sprint is a standalone $3,000 project with no further obligation.
Most surgeons hear patients or referrers mention their content within 60 to 90 days. The bigger shifts happen between months four and six: referrers seeking you specifically, patients arriving pre-sold, your employer treating you differently. Authority compounds. It does not spike.
Most agencies start producing on day one and deliver copy that sounds like it came from a hospital PR department. We do the structural work first. We map where you stand, define what you want to own, and extract how you actually think before a single word gets written. Everything we produce traces back to something you said. That's the difference between content and commodity.
A 20-minute fit-check call to start. After that, weekly voice notes on your schedule. Five to ten minutes between cases, on a drive, whenever it fits. One monthly calibration call. Most surgeons spend more time on the average email than on the weekly voice note.
The Sprint produces your market research, positioning framework, voice architecture, and sample content. You see exactly what working with us looks and sounds like before committing further. If it is a fit, we transition into the monthly retainer. If it is not, you keep the Sprint deliverables and owe nothing more.
We draft posts in your voice. You review and publish them yourself. Nothing goes out without your approval. We also provide weekly engagement recommendations: who to connect with, which posts to comment on, and draft responses you can personalize. Your audience hears from you, not from us.
Each week we send you a specific prompt via WhatsApp. You record your response whenever it fits your schedule. We transcribe it, extract the key insights, and draft content in your voice. Over time this builds a library of your thinking that makes every piece of content sharper than the last. The database is yours.
Not necessarily. We audit what you have, update what needs updating, and build from there. You don't pay for a new build you don't need. If your current site is working structurally, we focus on content, SEO, and making sure AI search engines can find and cite you.
Yes. Some surgeons start with LinkedIn ghostwriting alone. Others need a website first. We build engagements around what you actually need, not around a rigid package. Every engagement starts with a conversation about where you are and what makes sense.
Building a professional presence on your own channels is not a compliance issue in most employment arrangements. You are publishing your clinical perspective, not your employer's proprietary information. That said, if your contract has specific social media or non-compete clauses, we recommend reviewing them. We have worked with surgeons across employment structures and can help you navigate the boundaries.
Yes. Practices with two to three surgeons receive 10% off per surgeon. Four to five surgeons receive 15% off per surgeon. Groups of six or more receive custom pricing. Each surgeon gets their own voice capture, positioning, and content. The discount reflects shared infrastructure, not shared output.
Everything we build belongs to you. Your website, your content, your LinkedIn presence, your IP library. None of it is tied to your current employer. Surgeons who build a presence before making a move have something most don't: a reputation that patients and referrers already associate with them, not with a hospital name.
Your competitors are building their presence right now. The question is whether you start building yours.
Before the call, we research your current presence and show you exactly where the gap is. No charge. If it's not a fit, we will tell you.