The following terms govern the Operating Authority Practice Leadership System messaging program operated by Amatoris Media LLC.
| Detail | |
|---|---|
| Program name | Operating Authority Practice Leadership System |
| Description | Enrolled clients receive weekly voice note prompts and LinkedIn post drafts via WhatsApp. The agency owner receives operational alerts on a separate number. |
| Message frequency | Approximately 1–3 messages per week per enrolled client. Operational alerts are sent as needed. |
| Message & data rates | Msg & data rates may apply depending on your carrier plan. Contact your carrier for details. |
| How to get help | Reply HELP to any message, or email ben@madewithpbj.com. |
| How to opt out | Reply STOP to any message at any time. You will receive one confirmation and no further messages will be sent. Note that opting out of messaging is equivalent to pausing program delivery. |
The Operating Authority messaging program and services are available only to:
By participating in the program, you represent that you meet these eligibility requirements. Enrollment in the messaging program is part of onboarding and constitutes opt-in consent.
Operating Authority provides practice leadership content strategy services, including:
The specific scope, deliverable cadence, and engagement terms for each client are governed by the signed service agreement between the client and PB&J. In the event of any conflict between these Terms and a signed service agreement, the service agreement controls.
We do not guarantee specific outcomes such as follower growth, referral volume, or search ranking improvements. Content strategy results depend on factors outside our control, including platform algorithms, market conditions, and client participation.
Payment terms are established in the client's signed service agreement. General terms:
Content produced during the engagement is owned as follows:
We do not claim ownership over any content we help you produce. We do not publish, share, or repurpose client content outside the agreed scope of the engagement without explicit written permission.
To receive the full value of the service, clients agree to:
Failure to participate in the program for more than 30 consecutive days without notice may be treated as a pause request and delivery will be suspended until re-engagement is confirmed.
Operating Authority uses AI tools — including OpenAI Whisper (transcription) and Anthropic Claude (content drafting) — as part of the content production workflow. All AI-assisted content is reviewed and refined by a human before delivery. No content is published on your behalf without your review and approval.
AI tools are used to increase efficiency and maintain consistency, not to replace editorial judgment. The clinical knowledge, opinions, and voice in all published content originate from you.
If you have concerns about the use of specific AI tools in your engagement, raise them before signing your service agreement.
To the fullest extent permitted by applicable law, Operating Authority and Amatoris Media LLC shall not be liable for:
Our total liability for any claim arising from these Terms or the services is limited to the fees paid by the client in the three months preceding the claim.
You are solely responsible for ensuring that content you publish complies with applicable professional licensing rules, platform terms of service, and any institutional policies that apply to your practice.
Either party may terminate the service engagement per the terms in the signed service agreement. Upon termination:
We reserve the right to terminate service immediately for material breach of these Terms, including submission of patient PHI, abusive conduct, or non-payment after notice.
These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles. Any dispute arising from these Terms or the services that cannot be resolved informally will be submitted to binding arbitration in Colorado, under the rules of the American Arbitration Association.
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after an update constitutes acceptance of the revised Terms. Material changes will be communicated to active clients via email or the program messaging channel.
Questions about these Terms: